International Journal of Computer Applications |
Foundation of Computer Science (FCS), NY, USA |
Volume 185 - Number 6 |
Year of Publication: 2023 |
Authors: Safaa Nader Atries, Ahmed Mohamed Abdel Wahab, Osama Ezz El-Din Imam |
10.5120/ijca2023922641 |
Safaa Nader Atries, Ahmed Mohamed Abdel Wahab, Osama Ezz El-Din Imam . A Survey of Eight Key Issues for the Decision Support Systems Discipline. International Journal of Computer Applications. 185, 6 ( May 2023), 1-5. DOI=10.5120/ijca2023922641
Decision Support Systems (DSS) is a specific class of computerized information system that support business and organizational decision making activities. To examine the development pattern of a specific DSS over time, we analyzed and summarized the survey results, according to (1) the area of application, and (2) the management level (operational, tactical, or strategic) for which the DSS was designed. This paper integrates a number of strands of a long-term project that is critically analyzing the academic field of decision support systems (DSS). The project is based on the content analysis of 1093 DSS articles published in 14 major journals from 1990 to 2004. An examination of the findings of each part of the project yields eight key issues that the DSS field should address for it to continue to play an important part in information systems scholarship. These eight issues are: The relevance of DSS research, DSS research methods and paradigms, the judgment and decision-making theoretical foundations of DSS research the role of the IT artifact in DSS research, the funding of DSS research, inertia and conservatism of DSS research agendas, DSS exposure in general “A” journals, and discipline coherence. The discussion of each issue is based on the data derived from the article content analysis. A number of suggestions are made for the improvement of DSS research. These relate to case study research, design science, professional relevance, industry funding, theoretical foundations, data warehousing, and business intelligence.