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Reseach Article

Application of Analytical Network Process in Quality Function Deployment

Published on November 2014 by Shailender Singh, Manish Kumar
National Conference on Innovations and Recent Trends in Engineering and Technology
Foundation of Computer Science USA
NCIRET - Number 3
November 2014
Authors: Shailender Singh, Manish Kumar
6580cbaf-1771-4116-ae18-242201cccc4a

Shailender Singh, Manish Kumar . Application of Analytical Network Process in Quality Function Deployment. National Conference on Innovations and Recent Trends in Engineering and Technology. NCIRET, 3 (November 2014), 16-20.

@article{
author = { Shailender Singh, Manish Kumar },
title = { Application of Analytical Network Process in Quality Function Deployment },
journal = { National Conference on Innovations and Recent Trends in Engineering and Technology },
issue_date = { November 2014 },
volume = { NCIRET },
number = { 3 },
month = { November },
year = { 2014 },
issn = 0975-8887,
pages = { 16-20 },
numpages = 5,
url = { /proceedings/nciret/number3/18639-1930/ },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Proceeding Article
%1 National Conference on Innovations and Recent Trends in Engineering and Technology
%A Shailender Singh
%A Manish Kumar
%T Application of Analytical Network Process in Quality Function Deployment
%J National Conference on Innovations and Recent Trends in Engineering and Technology
%@ 0975-8887
%V NCIRET
%N 3
%P 16-20
%D 2014
%I International Journal of Computer Applications
Abstract

A combined two established techniques, namely the Quality Function Deployment (QFD) and the Analytic Network Process (ANP) use in product development process. In this paper shows the how to use ANP decision making tool in QFD matrix. Combine the QFD and ANP method to determine the overall priorities of ECs. The ANP is a multi criteria decision-making method used to derive relative priority from individual judgments, which can deal with all kinds of dependences systematically. The ANP helps in the QFD matrixes which derives the pairwise comparison matrix and check the consistency ration for the customer degree of importance, interrelationship between Customer Requirements (CRs) and Engineering Characteristics (ECs) and the inner dependency among CRs and ECs. Finally, determine the overall priorities of ECs and focuses on those ECs which are highly assign weights and improve the customers' satisfaction.

References
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Index Terms

Computer Science
Information Sciences

Keywords

Qfd Anp House Of Quality