Call for Paper - May 2019 Edition
IJCA solicits original research papers for the May 2019 Edition. Last date of manuscript submission is April 20, 2019. Read More

A Novel Approach to Identify Sullied Terms in Service Level Agreement

International Journal of Computer Applications
© 2015 by IJCA Journal
Volume 115 - Number 7
Year of Publication: 2015
R. Parameshwari
C. K. Gomathy

R Parameshwari and C k Gomathy. Article: A Novel Approach to Identify Sullied Terms in Service Level Agreement. International Journal of Computer Applications 115(7):16-20, April 2015. Full text available. BibTeX

	author = {R. Parameshwari and C.k. Gomathy},
	title = {Article: A Novel Approach to Identify Sullied Terms in Service Level Agreement},
	journal = {International Journal of Computer Applications},
	year = {2015},
	volume = {115},
	number = {7},
	pages = {16-20},
	month = {April},
	note = {Full text available}


A service-level agreement (SLA) is simply a file relating the level of service expected by a customer from a dealer laying out the metrics by which that examination is calculated, and the remedies or penalty, if any, must agreed-upon levels not be absolute. Typically, SLAs are between companies and external suppliers, but they may also be among two departments within a company. Service Level Agreements (SLAs) are typically used to specify regulations about the utilization of services that are agreed between the providers of the Service-Based Applications (SBAs) and their consumers. An SLA includes a list of conditions that contain the guarantees that must be fulfilled during the provisioning and use of the services. While the abuse of such guarantees may lead to the application of possible penalties, it is important to assure that the SBA behaves as predictable.


  • K. Mahbub and G. Spanoudakis, "Monitoring WS-Agreements: an Event Calculus Based Approach," Test and Analysis of Service Oriented Systems, Springer V. , 2007, pp. 265-306.
  • C. Muller, M. Oriol, M. Rodriguez, X. Franch, J. Marco, M. Resinas, and A. Ruiz-Cortés, "SALMonADA: A Platform for Monitoring and Explaining Violations of WS-agreement-Compliant Documents" ICSE Workshop on Principles of Engineer-ing Service Oriented Systems (PESOS), pp. 43-49, 2012.
  • F. Raimondi, J. Skene, and W. Emmerich, "Efficient Online Monitoring of Web-Service SLAs," Proc. 16th ACM SIGSOFT Int. Symp. on Foundations of Software Engineering (FSE-16), 2008.
  • L. Baresi, N. Georgantas, K. Hamann, V. Issarny, W. Lamersdorf, A. Metzger, and B. Pernici, "Emerging Research Themes in Services-Oriented Systems," SRII Global Conference (SRII), 2012 Annual , vol. , no. , pp. 333-342, 24-27 July 2012.
  • M. Palacios, J. García-Fanjul, and J. Tuya, "Testing Service Oriented Architectures with Dynamic Binding: a Mapping Study," Information and Software Technology, vol. 53 (3), pp. 171-189, 2011.
  • G. Canfora and M. Di Penta, "Testing Services and Service-Centric Systems: Challenges and Opportunities," IT Professional 8 (2), pp. 9–17, 2006.
  • M. Palacios, J. García-Fanjul, and J. Tuya, "Identifying Test Requirements by Analyzing SLA Guarantee Terms," Proc. 19th Int. Conf. on Web Services, pp. 351-358, 2012.
  • RCTA Inc. DO-178-B: Software Considerations in Airborne Systems and Equipment Certification. Radio Technical Com-mission for Aeronautics (RTCA), 1992.
  • PLASTIC European Project. http://www. ist-plastic. org
  • C. K. Gomathy,Dr. S. Rajalakshmi "A Software ability network in Service Oriented Architecture", International Journal of science and Technology Education Research(IJSTER) , Volume 5,Issue II, June 2014,P. No:7-14, ,ISSN : 2141-6559.
  • M. Autili, P. D. Benedetto, and P. Inverardi, "Context-Aware Adaptive Services: The Plastic Approach," Proc. 12th Int. Conf. In Fundamental Approaches to Software Engineering (FASE), York, UK, March 22-29, 2009. Proc. LNCS, vol. 5503, pp. 124–139.
  • A. Bertolino, G. De Angelis, L. Frantzen, and A. Polini, "Model-Based Generation of Testbeds for Web Services," Proc. Testing of TESTCOM/FATES, LNCS, vol. 5047, 2008, pp. 266-282.
  • Google Apps SLA: http://www. google. com/apps/intl/en/terms/sla. html
  • Amazon EC2 SLA: http://aws. amazon. com/ec2-sla/
  • E. Di Nitto, M. Di Penta, A. Gambi, G. Ripa, and M. L. Villani, "Negotiation of Service Level Agreements: an Architecture and a Search-Based Approach," Proc. 5th Int. Conf. Service-Oriented Computing (ICSOC), September 17-20, pp. 295–306, 2007.
  • F. H. Zulkernine and P. Martin, "An Adaptive and Intelligent SLA Negotiation System for Web Services," IEEE Trans. Services Computing, vol. 4, no. 1, pp. 31-43, Jan. -March 2011.
  • C. K. Gomathy,Dr. S. Rajalakshmi, "Software Architecture design using Service oriented on Quality Metrics", Australian Journal of Computer Science (AUJCS), Volume I,Issue I March 2014,P. No:09-16,ISSN:2251-3221
  • M. Palacios, L. Moreno, M. J. Escalona, and M. Ruiz, "Evaluat-ing the Service Level Agreements of NDT under WS-Agreement. An Empirical Analysis," Proc. 8th Int. Conf. on Web Information Systems and Technologies, Porto, Portugal, April 2012.
  • D. M. Quan and L. T. Yang, "Parallel Mapping with Time Opti-mization for SLA-Aware Compositional Services in the Busi-ness Grid," IEEE Trans. Services Computing, vol. 4, no. 3, pp. 196-206, July-Sept. 2011. doi: 10. 1109/TSC. 2011. 27
  • H. Wada, J. Suzuki, Y. Yamano, and K. Oba, "E3: A Multiobjective Optimization Framework for SLA-Aware Ser-vice Composition," IEEE Trans. Services Computing, vol. 5, no. 3, pp. 358-372, Third Quarter 2012. doi: 10. 1109/TSC. 2011. 6
  • M. Di Penta, G. Canfora, G. Esposito, V. Mazza, and M. Bruno, "Search-Based Testing of Service Level Agreements," Proc. An-nual Conference on Genetic and Evolutionary Computation (GECCO 07), London, ACM, New York, 2007, pp. 1090-1097.
  • M. Palacios, "Defining an SLA-aware Method to Test Service-Oriented Systems," Proc. 9th Int. Conf. on Service Oriented Com-puting (ICSOC), PhD Symposium, G. Pallis et al. (Eds. ): ICSOC 2011, LNCS 7221, pp. 164--170. Springer, Heidelberg 2012.
  • C. K. Gomathy,Dr. S. Rajalakshmi, "A Software design Pattern for Bank Service Oriented Architecture", International Journal of Advanced Research in Computer Engineering and Technology(IJARCET), Volume 3,Issue IV, April 2014,P. No:1302-1306, ,ISSN : 2278-1323
  • A. Andrieux, K. Czajkowski, A. Dan, K. Keahey, H. Ludwig, T. Nakata, J. Pruyne, J. Rofrano, S. Tuecke, and M. Xu, "Web ser-vices agreement specification (WS-Agreement)," 2010.
  • ISO/IEC 24765, Software and Systems Eng. Vocabulary, 2006.
  • IEEE STD 610. 12-1990, IEEE standard glossary of software engineering terminology.