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Development of Commuter Booking Software for Road Transport Company

by Esiefarienrhe Bukohwo M, Malik Rufai Adeiza, Ataguba Grace Ejura
journal cover thumbnail

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 120 - Number 19
Year of Publication: 2015
Authors: Esiefarienrhe Bukohwo M, Malik Rufai Adeiza, Ataguba Grace Ejura
10.5120/21338-4339

Esiefarienrhe Bukohwo M, Malik Rufai Adeiza, Ataguba Grace Ejura . Development of Commuter Booking Software for Road Transport Company. International Journal of Computer Applications. 120, 19 ( June 2015), 32-37. DOI=10.5120/21338-4339

@article{ 10.5120/21338-4339,
author = { Esiefarienrhe Bukohwo M, Malik Rufai Adeiza, Ataguba Grace Ejura },
title = { Development of Commuter Booking Software for Road Transport Company },
journal = { International Journal of Computer Applications },
issue_date = { June 2015 },
volume = { 120 },
number = { 19 },
month = { June },
year = { 2015 },
issn = { 0975-8887 },
pages = { 32-37 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume120/number19/21338-4339/ },
doi = { 10.5120/21338-4339 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T23:06:40.442543+05:30
%A Esiefarienrhe Bukohwo M
%A Malik Rufai Adeiza
%A Ataguba Grace Ejura
%T Development of Commuter Booking Software for Road Transport Company
%J International Journal of Computer Applications
%@ 0975-8887
%V 120
%N 19
%P 32-37
%D 2015
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Transportation Industry is an organization that had been in existence and Businesses within this industry have a much greater amount of exposure to the public than many other industries. About 80% of the nation people use this medium as a means of their transit, either goods from one place to the other. Besides it's widely used, it faces a lot of challenges, because most organizations in the business use manual approach of handling their Customers information. The research paper addresses this approach and it is achieved by providing an automated system for processing customer's information. Programming is performed using PHP Platform, and MySQL 4. 1. Online Customer Care Service is created using wired and wireless LAN networks

References
  1. Buchanan, Leigh "A Customer Service Makeover". Inc. magazine. Accessed 29 Oct 2012.
  2. Dall, M. (2004). Winning the war against customer disservice. London: MacMillan Publisher.
  3. Solomon, Micah. "Seven Keys to Building Customer Loyalty-and Company Profits". Fast Company. Accessed 29 Oct 2012.
  4. Govonds, S. (2005). Customer Information System. London; Anshan Publishers.
  5. What Is Customer Service? - Definition, Types & Role in Marketing. http://study. com/academy/lesson/what-is-customer-service-definition-types-role-in-marketing. html 19: 34pm, 18th May, 2015
  6. Peter, S. (1999). Credit Management System. Texas: Mark Publishers.
  7. Phil, S. (2002). Customers' Relationship Management. New York. HBR Publication.
  8. Schmitz, B. H. (2009). Customer Experience Management: A Revolutionary Approach to Connecting with your Customers. England: Willey Standard Press.
  9. Turban, E. (2002). A Managerial Perspective. New York: Prentice Hall Publisher.
  10. White, I. (2004). Customers Information. Texas: Mark Publisher.
Index Terms

Computer Science
Information Sciences

Keywords

Customer Care Service LAN and Internet.

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