CFP last date
20 May 2024
Reseach Article

An AHP-based Model for Selecting Complementary Products

by Chaimae Lamaakchaoui, Abdellah Azmani, Mustapha El Jarroudi
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 120 - Number 22
Year of Publication: 2015
Authors: Chaimae Lamaakchaoui, Abdellah Azmani, Mustapha El Jarroudi
10.5120/21389-4425

Chaimae Lamaakchaoui, Abdellah Azmani, Mustapha El Jarroudi . An AHP-based Model for Selecting Complementary Products. International Journal of Computer Applications. 120, 22 ( June 2015), 1-6. DOI=10.5120/21389-4425

@article{ 10.5120/21389-4425,
author = { Chaimae Lamaakchaoui, Abdellah Azmani, Mustapha El Jarroudi },
title = { An AHP-based Model for Selecting Complementary Products },
journal = { International Journal of Computer Applications },
issue_date = { June 2015 },
volume = { 120 },
number = { 22 },
month = { June },
year = { 2015 },
issn = { 0975-8887 },
pages = { 1-6 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume120/number22/21389-4425/ },
doi = { 10.5120/21389-4425 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T23:06:52.401147+05:30
%A Chaimae Lamaakchaoui
%A Abdellah Azmani
%A Mustapha El Jarroudi
%T An AHP-based Model for Selecting Complementary Products
%J International Journal of Computer Applications
%@ 0975-8887
%V 120
%N 22
%P 1-6
%D 2015
%I Foundation of Computer Science (FCS), NY, USA
Abstract

The main purpose of recommender systems is to assist consumers find products and services they are interested in. When having already purchased one product, it is likely that the consumer may look for complementary products to the bought one. This paper proposes an Analytic Hierarchy Process (AHP) based model to help customers find the best complementary products. The selection of the best products is done according to certain criteria, which are evaluated and ranked in order to determine the criteria that drives one customer to cross sell.

References
  1. G. J. Avlonitis and D. A. Karayanni, "The Impact of Internet Use on Business-to-Business Marketing: Examples from American and European Companies," Ind. Mark. Manag. , vol. 29, no. 5, pp. 441–459, Sep. 2000.
  2. J. B. Schafer, J. A. Konstan, and J. Riedl, "E-Commerce Recommendation Applications," Data Min Knowl Discov, vol. 5, no. 1–2, pp. 115–153, Jan. 2001.
  3. Ronald D. Michman, Edward M. Mazze, and Alan J. Greco, Lifestyle Marketing: Reaching the New American Consumer. 2003.
  4. M. Dabrowski and T. Acton, "The performance of recommender systems in online shopping: A user-centric study," Expert Syst. Appl. , vol. 40, no. 14, pp. 5551–5562, Oct. 2013.
  5. Z. Huang, W. Chung, and H. Chen, "A Graph Model for E-Commerce Recommender Systems," J. Am. Soc. Inf. Sci. Technol. , vol. 55, pp. 259–274, 2004.
  6. J. W. Kim, B. H. Lee, M. J. Shaw, H. -L. Chang, and M. Nelson, "Application of Decision-Tree Induction Techniques to Personalized Advertisements on Internet Storefronts," Int J Electron Commer. , vol. 5, no. 3, pp. 45–62, Mar. 2001.
  7. V. Kumar, M. George, and J. Pancras, "Cross-buying in retailing: Drivers and consequences," J. Retail. , vol. 84, no. 1, pp. 15–27, Apr. 2008.
  8. T. -P. Liang, H. -J. Lai, and Y. -C. Ku, "Personalized Content Recommendation and User Satisfaction: Theoretical Synthesis and Empirical Findings," J. Manag. Inf. Syst. , vol. 23, no. 3, pp. 45–70, Jan. 2007.
  9. J. Borràs, A. Moreno, and A. Valls, "Intelligent tourism recommender systems: A survey," Expert Syst. Appl. , vol. 41, no. 16, pp. 7370–7389, Nov. 2014.
  10. N. Thai-Nghe, L. Drumond, A. Krohn-Grimberghe, and L. Schmidt-Thieme, "Recommender system for predicting student performance," Procedia Comput. Sci. , vol. 1, no. 2, pp. 2811–2819, 2010.
  11. Chih-Ping Wei, Michael J. Shaw, and Robert F. Easley, "A survey of recommendation systems in electronic commerce," Nov. 2001.
  12. P. Melville and V. Sindhwani, "Recommender Systems," in Encyclopedia of Machine Learning, C. Sammut and G. I. Webb, Eds. Springer US, 2010, pp. 829–838.
  13. J. B. Schafer, J. Konstan, and J. Riedl, "Recommender Systems in e-Commerce," in Proceedings of the 1st ACM Conference on Electronic Commerce, New York, NY, USA, 1999, pp. 158–166.
  14. W. Carrer-Neto, M. L. Hernández-Alcaraz, R. Valencia-García, and F. García-Sánchez, "Social knowledge-based recommender system. Application to the movies domain," Expert Syst. Appl. , vol. 39, no. 12, pp. 10990–11000, Sep. 2012.
  15. S. K. Lee, Y. H. Cho, and S. H. Kim, "Collaborative filtering with ordinal scale-based implicit ratings for mobile music recommendations," Inf. Sci. , vol. 180, no. 11, pp. 2142–2155, Jun. 2010.
  16. M. Claypool, A. Gokhale, T. Miranda, P. Murnikov, D. Netes, and M. Sartin, Combining Content-Based and Collaborative Filters in an Online Newspaper. 1999.
  17. R. T. Rust and P. K. Kannan, E-Service: New Directions in Theory and Practice. M. E. Sharpe, 2002.
  18. J. Buder and C. Schwind, "Learning with personalized recommender systems: A psychological view," Comput. Hum. Behav. , vol. 28, no. 1, pp. 207–216, Jan. 2012.
  19. Paul Valentin Ngobo, "Drivers of customers' cross?buying intentions," Eur. J. Mark. , vol. 38, no. 9/10, pp. 1129–1157, Sep. 2004.
  20. Oliver Malms, "Realizing Cross-Selling Potential in Business-to-Business Markets by Oliver Malms," University of St. Gallen, School of Management, Economics, Law, Social Sciences and International Affairs, 2012.
  21. V. Kumar, M. George, and J. Pancras, "Cross-buying in retailing: Drivers and consequences," J. Retail. , vol. 84, no. 1, pp. 15–27, Apr. 2008.
  22. W. J. Reinartz and V. Kumar, "The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration," J. Mark. , vol. 67, no. 1, pp. 77–99, Jan. 2003.
  23. S. Netessine, S. Savin, and W. Xiao, "Revenue Management Through Dynamic Cross Selling in E-Commerce Retailing," Oper Res, vol. 54, no. 5, pp. 893–913, Sep. 2006.
  24. H. Baumgartner and J. -B. E. M. Steenkamp, "Exploratory consumer buying behavior: Conceptualization and measurement," Int. J. Res. Mark. , vol. 13, no. 2, pp. 121–137, Apr. 1996.
  25. S. Patel and A. Schlijper, "Models of consumer behaviour," 49th Eur. Study Group Ind. , vol. 29, 2004.
  26. A. Aribarg and N. Z. Foutz, "Category-Based Screening in Choice of Complementary Products," J. Mark. Res. , vol. 46, no. 4, pp. 518–530, Aug. 2009.
  27. E. Bottani and A. Rizzi, "An adapted multi-criteria approach to suppliers and products selection—An application oriented to lead-time reduction," Int. J. Prod. Econ. , vol. 111, no. 2, pp. 763–781, Feb. 2008.
  28. Nadja Kasperczyk and Karlheinz Knickel, "The Analytic Hierarchy Process (AHP)," pp. 1–6.
  29. J. Ball and V. C. Srinivasan, "Using the Analytic Hierarchy Process in house selection," J. Real Estate Finance Econ. , vol. 9, no. 1, pp. 69–85, Jul. 1994.
  30. H. L. Nguyen, C. -M. Fong, and C. -T. Ho, "Using Analytical Hierarchy Process in Decision Analysis - The Case of Vietnam State Securities Commission," iBusiness, vol. 02, no. 02, pp. 139–144, 2010.
  31. R. W. Saaty, "The analytic hierarchy process—what it is and how it is used," Math. Model. , vol. 9, no. 3–5, pp. 161–176, 1987.
  32. O. S. Vaidya and S. Kumar, "Analytic hierarchy process: An overview of applications," Eur. J. Oper. Res. , vol. 169, no. 1, pp. 1–29, Feb. 2006.
  33. R. Roy, Ed. , Strategic Decision Making. London: Springer London, 2004.
  34. W. Ho, X. Xu, and P. K. Dey, "Multi-criteria decision making approaches for supplier evaluation and selection: A literature review," Eur. J. Oper. Res. , vol. 202, no. 1, pp. 16–24, Apr. 2010.
  35. Betül Özkan, Hüseyin Ba?l?gil, and Nergis ?ahin, "Supplier Selection Using Analytic Hierarchy Process: An Application From Turkey," presented at the The World Congress on Engineering, 2011.
  36. Y. Wind and T. L. Saaty, "Marketing Applications of the Analytic Hierarchy Process," Manag. Sci. , vol. 26, no. 7, pp. 641–658, Jul. 1980.
  37. E. Dunn, E. F. D. and J. (Yoram) Wind, and J. Wind, Analytic Hierarchy Process for Generation and Evaluation of Marketing Mix Strategies. Marketing Classics Press, 2011.
  38. R. G. Schwartz and S. S. Oren, "Using analytic hierarchies for consumer research and market modeling," Math. Comput. Model. , vol. 11, pp. 266–271, 1988.
  39. E. Battistoni, A. Fronzetti, L. Scarabotti, and M. M. , "Analytic Hierarchy Process for New Product Development," Int. J. Eng. Bus. Manag. , p. 1, 2013.
  40. Edit Adamcsek, "The Analytic Hierarchy Process and its Generalizations," Eotvos Lorand University, 2008.
Index Terms

Computer Science
Information Sciences

Keywords

Recommendation system decision criteria cross-sell Analytic Hierarchy Process.