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Total Quality Management in Saudi Higher Education

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International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 135 - Number 4
Year of Publication: 2016
Authors:
Khadijah Mohammed Alzhrani, Bashayer Ali Alotibie, Azrilah Abdulaziz
10.5120/ijca2016908245

Khadijah Mohammed Alzhrani, Bashayer Ali Alotibie and Azrilah Abdulaziz. Article: Total Quality Management in Saudi Higher Education. International Journal of Computer Applications 135(4):6-12, February 2016. Published by Foundation of Computer Science (FCS), NY, USA. BibTeX

@article{key:article,
	author = {Khadijah Mohammed Alzhrani and Bashayer Ali Alotibie and Azrilah Abdulaziz},
	title = {Article: Total Quality Management in Saudi Higher Education},
	journal = {International Journal of Computer Applications},
	year = {2016},
	volume = {135},
	number = {4},
	pages = {6-12},
	month = {February},
	note = {Published by Foundation of Computer Science (FCS), NY, USA}
}

Abstract

TQM is considered as a philosophy of modern management that is newly entered into the education field after it has proved the effectiveness and success in other fields such as the industry. TQM has been adopted in most of Saudi universities, but only some of them show excellence in the adoption and implementation process. The aim of this paper is to highlight some Saudi universities that successfully adopting the TQM concept and gain a competitive advantage over their local as well as global competitors. This paper also proposed a model to establish better TQM practices, in order to efficiently adopt and implement TQM philosophy in higher education. The model was based on previous research and the findings gained from the experience of TQM in local universities with recommendations to guide the successful quality management implementation.

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Keywords

Saudi Universities, Quality, Total Quality Management (TQM), Higher Education(HE), Continues Improvement, Academic accreditation.