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Reseach Article

A Framework for Closed-Loop Automation in Autonomous Network Operations Centers: Reducing Mean-Time-to-Resolution in U.S. 5G Network Deployments: Closed-Loop Automation for Autonomous NOCs in 5G Networks

by Anjali Kalra
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 187 - Number 138
Year of Publication: 2026
Authors: Anjali Kalra
10.5120/ijca78086862fd98

Anjali Kalra . A Framework for Closed-Loop Automation in Autonomous Network Operations Centers: Reducing Mean-Time-to-Resolution in U.S. 5G Network Deployments: Closed-Loop Automation for Autonomous NOCs in 5G Networks. International Journal of Computer Applications. 187, 138 ( Aug 2026), 58-66. DOI=10.5120/ijca78086862fd98

@article{ 10.5120/ijca78086862fd98,
author = { Anjali Kalra },
title = { A Framework for Closed-Loop Automation in Autonomous Network Operations Centers: Reducing Mean-Time-to-Resolution in U.S. 5G Network Deployments: Closed-Loop Automation for Autonomous NOCs in 5G Networks },
journal = { International Journal of Computer Applications },
issue_date = { Aug 2026 },
volume = { 187 },
number = { 138 },
month = { Aug },
year = { 2026 },
issn = { 0975-8887 },
pages = { 58-66 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume187/number138/a-framework-for-closed-loop-automation-in-autonomous-network-operations-centers-reducing-mean-time-to-resolution-in-us-5g-network-deployments-closed-loop-automation-for-autonomous-nocs-in-5g-networks/ },
doi = { 10.5120/ijca78086862fd98 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2026-08-31T03:10:12+05:30
%A Anjali Kalra
%T A Framework for Closed-Loop Automation in Autonomous Network Operations Centers: Reducing Mean-Time-to-Resolution in U.S. 5G Network Deployments: Closed-Loop Automation for Autonomous NOCs in 5G Networks
%J International Journal of Computer Applications
%@ 0975-8887
%V 187
%N 138
%P 58-66
%D 2026
%I Foundation of Computer Science (FCS), NY, USA
Abstract

As United States carriers densify fifth-generation (5G) radio access and transport infrastructure, Network Operations Centers (NOCs) face a sharp rise in alarm volume, event correlation complexity, and cross-domain fault interdependency that erodes Mean-Time-to-Resolution (MTTR) for service-impacting incidents. This paper proposes a five-layer closed-loop automation framework telemetry and data fusion, AI/ML-driven diagnosis, intent-driven decision and orchestration, automated remediation, and persistent knowledge management designed to compress the detect-diagnose-decide-act-verify incident lifecycle that dominates MTTR in autonomous NOC operations. The framework synthesizes intent-driven management automation principles, context-aware autonomous operation models, distributed telemetry and knowledge-management architectures, and machine-learning-based anomaly detection and traffic analytics drawn from the contemporary 5G/B5G literature. We map the framework against established network-autonomy maturity levels, discuss radio-access functional-split implications for fault-detection latency budgets, and present an illustrative MTTR stage-decomposition model contrasting manual and automated operation. The analysis indicates that the largest MTTR reduction opportunity lies in compressing the diagnose and decide stages through AI-assisted root-cause analysis and intent translation, rather than in the act stage alone. We conclude with open challenges cross-domain knowledge federation, model trust and explainability, and the transition path toward 6G-ready autonomous operations and outline a research agenda for closing the loop end-to-end in production 5G NOCs.

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Index Terms

Computer Science
Information Sciences

Keywords

Closed-loop automation; autonomous networks; Network Operations Center (NOC); Mean-Time-to-Resolution (MTTR); 5G; intent-driven management; AI/ML network analytics; zero-touch network and service management (ZSM); root-cause analysis; network slicing