CFP last date
20 May 2024
Call for Paper
June Edition
IJCA solicits high quality original research papers for the upcoming June edition of the journal. The last date of research paper submission is 20 May 2024

Submit your paper
Know more
The week's pick
Responsive image
Enhancing Privacy Preservation: Multi-Attribute Protection with P-Sensitive K-Anonymity

Twinkle Patel Kiran Amin
Random Articles
Reseach Article

WEBDEV-A Six Sigma DMAIC based Web Portal Design Framework

by Kalaimagal Sivamuni, Jagan Amgoth
journal cover thumbnail

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 69 - Number 19
Year of Publication: 2013
Authors: Kalaimagal Sivamuni, Jagan Amgoth
10.5120/12078-8102

Kalaimagal Sivamuni, Jagan Amgoth . WEBDEV-A Six Sigma DMAIC based Web Portal Design Framework. International Journal of Computer Applications. 69, 19 ( May 2013), 16-23. DOI=10.5120/12078-8102

@article{ 10.5120/12078-8102,
author = { Kalaimagal Sivamuni, Jagan Amgoth },
title = { WEBDEV-A Six Sigma DMAIC based Web Portal Design Framework },
journal = { International Journal of Computer Applications },
issue_date = { May 2013 },
volume = { 69 },
number = { 19 },
month = { May },
year = { 2013 },
issn = { 0975-8887 },
pages = { 16-23 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume69/number19/12078-8102/ },
doi = { 10.5120/12078-8102 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T21:30:40.840412+05:30
%A Kalaimagal Sivamuni
%A Jagan Amgoth
%T WEBDEV-A Six Sigma DMAIC based Web Portal Design Framework
%J International Journal of Computer Applications
%@ 0975-8887
%V 69
%N 19
%P 16-23
%D 2013
%I Foundation of Computer Science (FCS), NY, USA
Abstract

As the internet grows day by day in terms of online users, different kinds of web portals like AOL, MSN and Yahoo are also increasingly being used. Customer Satisfaction is important for the success of web portals. Some of the important factors that determine customer satisfaction of web portals are usability, efficiency and excellent content. Although there are many research papers that discuss different techniques for evaluating the quality of web portals, there is a huge gap in research concerning how to build quality web portals from scratch. Six Sigma is a methodology that has stormed the manufacturing world and is renowned for improving the quality of products and processes and also for designing high quality products and processes. In recent times the IT industry is also successfully trying to adapt Six Sigma methods to create defect free software. This paper proposes a design framework called WEBDEV using the SIX SIGMA DMAIC methodology that can be used to design high quality web portals from scratch.

References
  1. AJITH ASHOK SHENVI. 2008. Design For Six Sigma: Software Product Quality. In the Proceedings of the First India Software Engineering Conference. 97-106.
  2. BASEM. S, EL-HAIK and ADNAN SHAOUT. 2010 Software Design For Six Sigma :A Roadmap For Excellence . John Wiley and Sons . Edition 1.
  3. CHRISTINE B. TAYNTOR. 2007. Six Sigma Software development. Auerbach Publications . Edition 2.
  4. CHAO-TUN SU ,TAI –LING CHIANG and CHE –MIN CHANG. Improving Service Quality by Capitalizing on an Integrated Lean Six Sigma Methodology. International Journal of Six Sigma and Competitive Advantage. Vol2. No1 . 1-22.
  5. J. C. WESTLAND , T. H. K. CLARK. 1999. Global Electronic Commerce:Theory and Case Studies. MIT Press,Cambridge.
  6. SIVAMUNI KALAIMAGAL and AMGOTH JAGAN 2013. Using Six Sigma in Web Portal Development. accepted at the 2013 IEEE International Conference on Research and Development Prospects on Engineering and Technology (ICRDPET ). Nagapattinam. March 29th and 30th.
  7. LAWRENCE I . GOLDMAN and CRYSTAL CAMPBELL. 2004. Crystal ball and Design For Six Sigma. In the Proceedings of 2004 Winter Simulation Conference. 1680-1687.
  8. LIU,CHANG and KIRK. P. ARNETT. 2000. Exploring the factors associated with Web Site success in the Context of Electronic Commerce, Information and Management. 38(1):23-24.
  9. NEERAJ KUMARI. 2011. Applying Six Sigma in Software Companies for Process Improvement . Review of Management. Vol 1 . No 2. 21-34.
  10. RICHARD. E. BIEHL. 2004. Six Sigma for Software. IEEE Software. Vol 21. No 2. 68-70.
  11. STUART. J. BARNES,KENNEY LIU and RICHARD. T. VIDGEN. 2001. Evaluating WAP Sites:The WEBQUAL/M Approach. The 9th European Conference on Information Systems.
  12. TIM KRAUSE. 2009. A Lean Six Sigma Approach to Web Design. Edition 1.
  13. VOJO BUBEVSKI . 2010. An Application of Six Sigma and Simulation in Software Testing Risk Assessment. Third International Conference on Software Testing, Verification and Validation. 295-302
  14. VALERIE . A. ZEITHAML, A. PARASURAMAN and ARVIND MALHOTRA. 2002. Service Quality Delivery through Websites :A Critical Review of Extant Knowledge. Journal of the Academy of Marketing Science. Vol 30. No 4. 358-371.
  15. VICKY NANDA and JEFF ROBINSON. 2011. Six Sigma Software Quality Improvement. Tata Mcgraw Hill. edition 1.
  16. YOO,B. and DONTHU . N. 2001. Developing a scale to measure perceived quality on an Internet Shopping site (SITEQUAL). Quality Journal of Electronic Commerce Vol(2). No 1. 31-46.
Index Terms

Computer Science
Information Sciences

Keywords

Six Sigma DMAIC Web Portal Design Web Service Quality

Powered by PhDFocusTM