CFP last date
20 May 2024
Reseach Article

Analysis and Exploration of Critical Success Factors of ERP Implementation: A Brief Review

by Mohammed A. T. Alsudairi
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 69 - Number 8
Year of Publication: 2013
Authors: Mohammed A. T. Alsudairi
10.5120/11865-7654

Mohammed A. T. Alsudairi . Analysis and Exploration of Critical Success Factors of ERP Implementation: A Brief Review. International Journal of Computer Applications. 69, 8 ( May 2013), 44-52. DOI=10.5120/11865-7654

@article{ 10.5120/11865-7654,
author = { Mohammed A. T. Alsudairi },
title = { Analysis and Exploration of Critical Success Factors of ERP Implementation: A Brief Review },
journal = { International Journal of Computer Applications },
issue_date = { May 2013 },
volume = { 69 },
number = { 8 },
month = { May },
year = { 2013 },
issn = { 0975-8887 },
pages = { 44-52 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume69/number8/11865-7654/ },
doi = { 10.5120/11865-7654 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T21:29:44.379382+05:30
%A Mohammed A. T. Alsudairi
%T Analysis and Exploration of Critical Success Factors of ERP Implementation: A Brief Review
%J International Journal of Computer Applications
%@ 0975-8887
%V 69
%N 8
%P 44-52
%D 2013
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Recent changes in business environment as a result of deregulation, privatization, globalization and consequently by the increased competition, organizations are struggling to survive and getting successfully run their organization towards sustainability. The rising intensity of competition and the pressures for operational excellence, customer intimacy, and innovation are motivating firms to restructure their business processes and information flows. A new breed of information systems, termed as enterprise systems, is being implemented to reengineer outdated business processes and integrate information flows across the enterprise. The ERP system is one of the salient solutions being used to accomplish the organizational need for integration and business processes solutions. Although ERP implementation is a risky task and expensive proposition, it can provide a variety of benefits to the organization, especially in engaging white-business initiatives. Therefore, the successful implementation of ERP projects is an important priority. There are several challenges to the successful implementation of an ERP. This paper will integrate existing ideas about the critical successful factors for guiding an ERP implementation. The resulting framework should provide direction for future research and practice. .

References
  1. Bhatti. T. R. , (2005), Critical Success Factors For The Implementation Of Enterprise Resource Planning (ERP): Empirical Validation, The Second International Conference on Innovation in Information Technology (IIT'05)
  2. Holland. C. P. , Light. B. , (1999), A Critical Success Factors Model For ERP Implementation, Software IEEE, Journal and magazines, volume 16 Issue 3, pp 30-36.
  3. Kalbasi. H. , (2007), Assessing ERP Implementation Critical Success factors, Master Thesis continuation courses marketing and E-Commerce,Pages 78,http://epubl. ltu. se/1653-0187/2007/041/LTU-PB-EX-07041-SE. pdf,Accessed Date: April 9, 2012.
  4. Esteves-Sousa. J. , Pastor-Collado. J. , (2000), TOWARDS THE UNIFICATION OF CRITICAL SUCCESS FACTORS FOR ERP IMPLEMENTATIONS, Published in 10th Annual Business Information Technology (BIT) Conference, Manchester
  5. Al-Fawaz. K. , Al-Salti. Z. , Eldabi. T. , (2008), Critical Success Factors In Erp Implementation: A Review, European and Mediterranean Conference on Information Systems 2008 (EMCIS2008) May 25-26 200, Al BustanRotana Hotel, Dubai
  6. Jarrar. Y. F. ,Al-Mudimigh. A. ,Zairi. M. , (2000), ERP Implementation Critical Success Factors -The Role And Impact Of Business Process Management, Proceedings of the 2000 IEEE International Conference on Management of Innovation and Technology, pp122-127.
  7. Shanks. G. , Parr. A. , Hu. B. , Corbitt. B. , Thanasankit. T. , Seddon. P. , (2000), Differences in Critical Success Factors in ERP Systems Implementation in Australia and China: A Cultural Analysis, In proceedings of the 8th European Conference on Information Systems, pages 8.
  8. Finney. S. , Corbett. M. , (2007), ERP implementation: a compilation and analysis of critical success factors, Business Process Management Journal Vol. 13 No. 3, pp. 329-347.
  9. Doom, C. , Mills, K. , Poelmans, S. and Bloemen, E. (2010), Critical success factors for ERP implementation in Belgian SMEs, Journal of Enterprise Information Management, vol. 23 Iss. 3, pp. 378 – 406
  10. Basu. R. , Adhikary. R. , Critical Success Factors of ERP Implementation for Small and Medium-Size Companies,Human Resources Outsourcing Information, http://www. articlesbase. com/electronics-articles/critical-success-factors-of-erp-implementation-for-small-and-mediumsize-companies-2130772. html, Accessed Date: April 04, 2012.
  11. ALdayel. A. I. , Aldayel. M . S. , Al-Mudimigh. A . S. , (2011), The Critical Success Factors of ERP implementation in Higher Education in Saudi Arabia: A Case Study, Journal of Information Technology and Economic Development 2(2), 1-16.
  12. Dezdar. S. , Sulaiman. A. , (2009), Successful enterprise resource planning implementation: taxonomy of critical factors, Industrial Management & Data Systems Vol. 109 No. 8, pp. 1037-1052.
  13. Skok. W. , Legge. M. , (2002), Evaluating Enterprise Resource Planning (ERP) Systems using an Interpretive Approach, Knowledge and Process Management Volume 9 Number 2 pp 72–82.
  14. Al-Shamlan H. M. , Al-Mudimigh. A. S. , (2011), The Chang Management Strategies and Processes for Successful ERP Implementation: A Case Study of MADAR, IJCSI International Journal of Computer Science Issues, Vol. 8, Issue 2, pp 399-407.
  15. Al-Mashari. M. , Al-Mudimigh. A. , Zairi. M. , (2003), Enterprise resource planning: A taxonomy of critical factors, European Journal of Operational Research, Vol. 146, pp 352–364.
  16. Dezdar. S. , Sulaiman. A. , (2009), Successful enterprise resource planning implementation: taxonomy of critical factors, Industrial Management & Data Systems, Vol. 109 No. 8, pp. 1037-1052.
  17. Brown. D. H. , He. S. , (2007), "Patterns of ERP adoption and implementation in China and some implications", Electronic Markets, Vol. 17 No. 2, pp. 132-41.
  18. Somers. T. M. , Nelson. K. G, (2004) "A taxonomy of players and activities across the ERP project life cycle", Information & Management, vol. 41, pp 257-278.
  19. Gargeya. V. B. , Brady. C, (2005), Success and failure factors of adopting SAP in ERP system implementation, Business Process Management Journal, Vol. 11 Iss: 5, pp. 501 – 516.
  20. Nah. F. F-H. , Lau. J. L-S. , Kuang, J. (2001), "Critical factors for successful implementation of enterprise systems", Business Process Management Journal, Vol. 7, p. 285-296.
  21. Somers, T. M. , Nelson, K. G. , (2001), The impact of critical success factors across the stages of enterprise resource planning implementations, Proceeding of the 34th Hawaii International Conference on System Sciences.
  22. Nah, F. F-H. , Zuckweiler, K. M. , et al. (2003), ERP implementation: chief information officers' perceptions of critical success factors', International Journal of Human-Computer Interaction, vol. 16(1), pp 5-22.
  23. Murray, M. , Coffin, G. (2001), A case study analysis of factors for success in ERP system implementations'. Proceedings of the Seventh Americas Conference on Information Systems, Boston, 1012–1018.
  24. Kumar. V. , Maheshwari. B. , Kumar. U. , (2002), ERP systems implementation: best practicesin Canadian government organizations, Government Information Quarterly, Vol. 19, pp. 147-72.
  25. Bancroft. N. , Seip. H. , Sprengel. A. , (1998), Implementing SAP R/3: How to Introduce a Large System into a Large Organization, Manning Publication Co. , Greenwich, CT.
  26. Sumner. M. , (1999), Critical success factors in enterprise wide information management systems projects, In Proceeding of the SIGCPR_99, New Orleans, LA.
  27. Woo. H. , ( 2007), 'Critical success factors for implementing ERP: the case of a Chinese electronics' manufacturer Journal of Manufacturing Technology Management 18 (4), pp 431-442.
  28. Zhang. L. , Lee. M. K. O. , Zhang. Z. , Banerjee. P. , (2003), Critical Success Factors of Enterprise Resource Planning Systems Implementation Success in China, Proceedings of the 36th Hawaii International Conference on System Sciences.
  29. Inkpen, A. and Ramaswamy, K. (2007), End of the multinational: emerging markets redraw the picture, Journal of Business Strategy, Vol. 28 Iss: 5, pp. 4 – 12
  30. Avegerou (2001) The significance of context in information systems and organisational change, Information Systems Journal, 11, pp. 43-63.
  31. Vignali, C. (2001) McDonald's: "think global, act local – the marketing mix, Emerald 103, doi: 10. 1108/00070700110383154
  32. Parker, B. (2005), Introduction to Globalisation and Business: Relationships and Responsibilities, Sage Publication, ps. 536
  33. Rashid, M. Z. A, Sambasivan, M. and Rahman, A. A. (2004) The influence of organizational culture on attitudes toward organizational change, Leadership & Organization Development Journal, Vol. 25 Iss: 2, pp. 161 – 179
  34. Grewal and Tansuhaj (2001) Building organisational capabilities for managing economic crisis: The role of market orientation and strategic flexibility, Journal of Marketing, Vol. 64 (April issue), p. 67-80.
  35. Lan, Y. and Unhelkar, B. (2006), Global Integrated Supply Chain Systems, Idea Group Publishing.
  36. Matthyssens, P, Kirca, A. H. , Pace, S. (2008) Business-to-business marketing and globalization: two of a kind, International Marketing Review, Vol. 25 Iss: 5, pp. 481 - 486
  37. Lemoine, W and Dagnæs, L. (2003) Globalisation strategies and business organisation of a network of logistics service providers, International Journal of Physical Distribution & Logistics Management, Vol. 33 Iss: 3, pp. 209 – 228
  38. By, R. T. (2005) Organisational change management: A Critical Review, Journal of Change Management, vol. 5, No. 4, pp. 369-380.
  39. Magutu, P. O. , Nyamwange, S. O. and Kaptoge, G. K. (2010) Business ProcessReengineering ForCompetitive Advantage: Key Factors That May Lead To The Success Or Failure Of TheBPR Implementation (The Wrigley Company), African Journal of Business & Management (AJBUMA), Vol. 1, 16 pages.
  40. McNulty, T. and Ferile E. (2004), Process Transformation: Limitations to Radical Organisational change within Public Service Organisations, Studies, Vol. 25, Iss. 8, pp. 1389-1412, Sage Publications
  41. Holland, C. P. and Light, B. (1999) Global Enterprise Resource Planning Implementation, Proceedings of the 32nd Hawaii International Conference on System Sciences, Jan 5-8, Island of Maui, Hawaii
  42. Grover, V. (1999), From Business Reengineering to Business Process Change Management: A Longitudinal Study of Trends and Practices, IEEE Transactions On Engineering Management, Vol. 46, No. 1, pp. 36-46
  43. Anonymous (undated), Chapter 3: Strategic decision Making available at: http://highered. mcgraw-hill. com/sites/dl/free/007078051x/576222/baL8051x_ch03. pdf (accessed on October 1, 2012), McGraw Hill Publications
  44. Voordijk, H. , Leuven, A. V. and Laan, A. (2003), Enterprise resource planning in a largeconstruction firm: implementation analysis, Construction Management and Economics, Vol. 21, p. 511.
  45. Davenport, T. H. (1998), Putting the enterprise into the enterprise system. Harvard Business Review, (July-August), pp. 121-131.
  46. Kumar. V. , Maheshwari. B. , Kumar. U. , (2003), An investigation of critical management issues in ERP implementation: empirical evidence from Canadian organistions, Technovation 23, 793-807.
  47. Sari, N. A. Hidayanto, A. N. and Handyani, P. W. (2012), Toward catalog of Enterprise Resource Planning (ERP) Implementation Benecits: An Empirical Analysis of an Indonasian Agriculture Company, 19th IBIMA Conference, 12-13 November, Barcelona, Spain.
  48. Shang, S. and Seddon, P. B. (2002), Assessing and measuring the business benefits of enterprise systems: The business manager's perspective, Information Systems Journal (12:4), pp. 271-299.
  49. AlSudairi, M. and Dwivedi, Y. K. (2010), A multi-disciplinary profile of IS/IT outsourcing research, Journal of Enterprise Information Management Vol. 23 No. 2, pp. 215-258.
  50. AlSudairi, M. A. T and Vasista, T. G. K. (2012), Design of Strategic Business Model for Electronic Enterprise in Digital Society, International Journal of Digital Society (IJDS), Volume 3, Issues 3 and 4, (September/December), pp. 690-697.
  51. Porter, M. (1985), Competitive Advantage: Creating and sustaining superior Performance, New York: Free Press.
  52. Henderson, J. C. and Venkatraman, N. (1992). Strategic Alignment: A model for organizational transformation through information technology, in T. A. Kocham and M. Useem (eds. ) Transforming organizations, first edition, New York: Oxford University Press, pp. 97–117.
  53. Spathis, C. , and Constantinides, S. (2003) The usefulness of ERP systems for effective management, Industrial Management & Data Systems, Vol. 103 Iss: 9, pp. 677 – 685.
Index Terms

Computer Science
Information Sciences

Keywords

Benefits of ERP Challenges in ERP Critical Success Factors of ERP ERP Critical Success Factors Successful ERP Implementation