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Reseach Article

The Effect of Socio-Technical Enablers on Knowledge Sharing in Institutions of Higher Learning: A Proposed Model

Published on August 2011 by Shiva Jahani, Azura Abdullah Effendi, T. Ramayah
Fourth Annual International Business Conference
Foundation of Computer Science USA
IBC - Number 1
August 2011
Authors: Shiva Jahani, Azura Abdullah Effendi, T. Ramayah

Shiva Jahani, Azura Abdullah Effendi, T. Ramayah . The Effect of Socio-Technical Enablers on Knowledge Sharing in Institutions of Higher Learning: A Proposed Model. Fourth Annual International Business Conference. IBC, 1 (August 2011), 31-33.

author = { Shiva Jahani, Azura Abdullah Effendi, T. Ramayah },
title = { The Effect of Socio-Technical Enablers on Knowledge Sharing in Institutions of Higher Learning: A Proposed Model },
journal = { Fourth Annual International Business Conference },
issue_date = { August 2011 },
volume = { IBC },
number = { 1 },
month = { August },
year = { 2011 },
issn = 0975-8887,
pages = { 31-33 },
numpages = 3,
url = { /proceedings/ibc/number1/3255-ibc043/ },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
%0 Proceeding Article
%1 Fourth Annual International Business Conference
%A Shiva Jahani
%A Azura Abdullah Effendi
%A T. Ramayah
%T The Effect of Socio-Technical Enablers on Knowledge Sharing in Institutions of Higher Learning: A Proposed Model
%J Fourth Annual International Business Conference
%@ 0975-8887
%N 1
%P 31-33
%D 2011
%I International Journal of Computer Applications

In this rapidly changing world towards a “Knowledge based economy”, knowledge is gradually being considered as the most important key driver of this economy. Effective Knowledge management program that include acquire, use, and leverage within the organization will help the success of economies in the future. However, most organizations attempt to focus on systems and tools, rather than on the critical part which is knowledge sharing within the organization. Knowledge sharing is vital in university because the majority of the employees are knowledge workers. This is a conceptual study on the enablers of knowledge sharing based on the soci- technical theory with a view to suggest how the theory can be applied to improve higher education system. The role of knowledge delivery personnel has to be emphasized in addition to technology. Socio-technical approach are studied which recognize interaction between social and technologies. This paper studies to identify the major problems that hinder KS focusing on leadership role in higher education to develop collaborative work towards a goal to help overcome problems using technical aspects, involving people and processes.

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Index Terms

Computer Science
Information Sciences


Knowledge Management (KM) knowledge sharing leadership academics knowledge workers socio-technical system