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Reseach Article

Key Aspects to Evaluate the Performance of a Commercial Website

Published on March 2014 by Satinder Kaur, S. K. Gupta
International Conference on Advances in Computer Engineering and Applications
Foundation of Computer Science USA
ICACEA - Number 1
March 2014
Authors: Satinder Kaur, S. K. Gupta
60c5af1b-c750-4272-8b36-2b0e13dd6793

Satinder Kaur, S. K. Gupta . Key Aspects to Evaluate the Performance of a Commercial Website. International Conference on Advances in Computer Engineering and Applications. ICACEA, 1 (March 2014), 7-11.

@article{
author = { Satinder Kaur, S. K. Gupta },
title = { Key Aspects to Evaluate the Performance of a Commercial Website },
journal = { International Conference on Advances in Computer Engineering and Applications },
issue_date = { March 2014 },
volume = { ICACEA },
number = { 1 },
month = { March },
year = { 2014 },
issn = 0975-8887,
pages = { 7-11 },
numpages = 5,
url = { /proceedings/icacea/number1/15608-1422/ },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Proceeding Article
%1 International Conference on Advances in Computer Engineering and Applications
%A Satinder Kaur
%A S. K. Gupta
%T Key Aspects to Evaluate the Performance of a Commercial Website
%J International Conference on Advances in Computer Engineering and Applications
%@ 0975-8887
%V ICACEA
%N 1
%P 7-11
%D 2014
%I International Journal of Computer Applications
Abstract

Nowadays, the growth of e-commerce industry is at peak level. To compete with other e-commerce firms and for enhancing the quality of a commercial website, design and evaluation measures have been becoming the key elements. To improve the services of websites both in terms of quality and usefulness, one needs measurement and models that quantify various attributes of websites. After designing a quality website, one has to improve its quality features regularly to survive in market. So, one needs to monitor website regularly to measure its various aspects. This article begins with a review of the literature on website quality features. Three key factors i. e. accessibility, usability and speed of any e-business strategy are discussed to evaluate the performance of a website. Web Performance Index Formula is proposed based on the above factors.

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Index Terms

Computer Science
Information Sciences

Keywords

Accessibility Navigability Content Speed Web Assessment Index (wai) Web Performance Index (wpi) Web Quality Model