CFP last date
20 May 2024
Call for Paper
June Edition
IJCA solicits high quality original research papers for the upcoming June edition of the journal. The last date of research paper submission is 20 May 2024

Submit your paper
Know more
The week's pick
Responsive image
Enhancing Privacy Preservation: Multi-Attribute Protection with P-Sensitive K-Anonymity

Twinkle Patel Kiran Amin
Random Articles
Reseach Article

Investigating the Influence of Website Design and its Determinants on the E-Business Success: An Empirical Analysis

by Bader Methqal Alfawwaz
journal cover thumbnail

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 107 - Number 13
Year of Publication: 2014
Authors: Bader Methqal Alfawwaz
10.5120/18808-0354

Bader Methqal Alfawwaz . Investigating the Influence of Website Design and its Determinants on the E-Business Success: An Empirical Analysis. International Journal of Computer Applications. 107, 13 ( December 2014), 1-5. DOI=10.5120/18808-0354

@article{ 10.5120/18808-0354,
author = { Bader Methqal Alfawwaz },
title = { Investigating the Influence of Website Design and its Determinants on the E-Business Success: An Empirical Analysis },
journal = { International Journal of Computer Applications },
issue_date = { December 2014 },
volume = { 107 },
number = { 13 },
month = { December },
year = { 2014 },
issn = { 0975-8887 },
pages = { 1-5 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume107/number13/18808-0354/ },
doi = { 10.5120/18808-0354 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T22:40:56.024515+05:30
%A Bader Methqal Alfawwaz
%T Investigating the Influence of Website Design and its Determinants on the E-Business Success: An Empirical Analysis
%J International Journal of Computer Applications
%@ 0975-8887
%V 107
%N 13
%P 1-5
%D 2014
%I Foundation of Computer Science (FCS), NY, USA
Abstract

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and its determinants on electronic business performance. Electronic survey will be conducted in order to carry out this study and target audience will be online consumers or customers who shop online by navigating to different E-commerce website, besides such¬¬ managers and designers who have designed websites for different companies. Findings of the study show positive significant impact of determinants of a quality website deigns on electronic business performance in Jordan. The results show that the most important area was that towards website Design / interface issues. The results of this research gives an extensive overview to the managers and website designers who are working for or with different companies to make substantial decisions to increase the website quality, so to ultimately enhance the electronic business performance.

References
  1. Chircu, A. M. , Davis, G. B. , & Kauffman, R. J. 2000. Trust, expertise, and e-commerce intermediary adoption. AMCIS 2000 Proceedings, 405
  2. Luna-Nevarez, C. , & Hyman, M. R. 2012. Common practices in destination website design. Journal of destination marketing & management, Volume 1(1), pp. 94-106
  3. Carmona, C. J. , Ramírez-Gallego, S. , Torres, F. , Bernal, E. , del Jesus, M. J. , & García, S. 2012. Web usage mining to improve the design of an e-commerce website: OrOliveSur. com. Expert Systems with Applications, Volume 39(12), pp. 11243-11249.
  4. Kuo, H. M. , & Chen, C. W. 2011. Application of quality function deployment to improve the quality of Internet shopping website interface design. International Journal of Innovative Computing, Information and Control, Volume 7(1), pp. 253-268
  5. Karimov, F. P. , Brengman, M. , Van Hove, L. , & Van, L. 2011. The effect of website design dimensions on initial trust: a synthesis of the empirical literature. Journal of Electronic Commerce Research, Volume 12(4), pp. 272-301.
  6. Connolly, C. 1998. Electronic Commerce: Legal and Consumer Issues, Business Law Education Center.
  7. Lee, G. G. & Lin, H. F. 2005. Customer perceptions of e-service quality in online shopping. International Journal of Retail and Distribution Management, Volume 33(2), pp. 161-176.
  8. Zhang, X. & Tang, Y. 2006. Customer perceived e-service quality in online shopping. Master's Thesis, Lulea University of Technology. .
  9. Al-Khateeb, F. and Al-Husaini, F. 2001. The Impact of Electronic Commerce of The Strategic Position of Jordanian Industrial Firms, Dirasat Magazine, University of Jordan, Managerial Sciences, Volume 29, pp. 163- 181.
  10. Sahawneh, M. 2002. Ecommerce: The Jordanian Experience, Royal Scientific Society, Jordan.
  11. Younghwa Leea & Kenneth A. Kozarb. 2006. Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach. Decision Support Systems Volume 42 (3), pp. 1383–1401
  12. Mills, J. E. , & Law, R. 2013. Handbook of Consumer Behavior Tourism and the Internet. Routledge
  13. Bai, B. , Law, R. , & Wen, I. 2008. The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors. International Journal of Hospitality Management, Volume 27(3), pp. 391-402.
Index Terms

Computer Science
Information Sciences

Keywords

Electronic Business Website Website Design

Powered by PhDFocusTM