Total Quality Management for Software Development

International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Year of Publication: 2017
Amal Alhassan, Weam Alzahrani, Azrilah AbdulAziz

Amal Alhassan, Weam Alzahrani and Azrilah AbdulAziz. Total Quality Management for Software Development. International Journal of Computer Applications 158(5):38-44, January 2017. BibTeX

	author = {Amal Alhassan and Weam Alzahrani and Azrilah AbdulAziz},
	title = {Total Quality Management for Software Development},
	journal = {International Journal of Computer Applications},
	issue_date = {January 2017},
	volume = {158},
	number = {5},
	month = {Jan},
	year = {2017},
	issn = {0975-8887},
	pages = {38-44},
	numpages = {7},
	url = {},
	doi = {10.5120/ijca2017912850},
	publisher = {Foundation of Computer Science (FCS), NY, USA},
	address = {New York, USA}


In this paper, we discuss the concept and principles of successful the total quality management (TQM) implementation. The paper briefly explains the similarities between software development process and product development process. In addition, overview quality measures during the software development life cycle (SDLC). Finally, the paper describes the Deming's quality management method and his fourteen points to implement TQM. The paper discusses how to apply Deming's method in software development process and provides recommendations to ensuring success during TQM implementation.


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Quality; quality management; software; development process; software development; total quality management;