CFP last date
21 October 2024
Reseach Article

Risk Assessment of Monitoring Services using COBIT 5 Framework

by Yuni Putri Andriani, Imam Riadi
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 183 - Number 37
Year of Publication: 2021
Authors: Yuni Putri Andriani, Imam Riadi
10.5120/ijca2021921756

Yuni Putri Andriani, Imam Riadi . Risk Assessment of Monitoring Services using COBIT 5 Framework. International Journal of Computer Applications. 183, 37 ( Nov 2021), 8-16. DOI=10.5120/ijca2021921756

@article{ 10.5120/ijca2021921756,
author = { Yuni Putri Andriani, Imam Riadi },
title = { Risk Assessment of Monitoring Services using COBIT 5 Framework },
journal = { International Journal of Computer Applications },
issue_date = { Nov 2021 },
volume = { 183 },
number = { 37 },
month = { Nov },
year = { 2021 },
issn = { 0975-8887 },
pages = { 8-16 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume183/number37/32169-2021921756/ },
doi = { 10.5120/ijca2021921756 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T01:18:53.677384+05:30
%A Yuni Putri Andriani
%A Imam Riadi
%T Risk Assessment of Monitoring Services using COBIT 5 Framework
%J International Journal of Computer Applications
%@ 0975-8887
%V 183
%N 37
%P 8-16
%D 2021
%I Foundation of Computer Science (FCS), NY, USA
Abstract

PT. Binokular Media Utama has used information technology assistance as a means of service, an information system to support business processes in the field of media monitoring to monitor the output of print, online and broadcast media in analytical activities. The information system used at PT. Binokular Media Utama is Bino Premium to manage data that will be displayed to clients, there are several risks that can interfere with monitoring activities of Bino Premium products to manage data in print, online and broadcast media. Risk management is carried out at PT. Binokular Media Utama using the COBIT 5 framework with the APO12 (Managing Risk) process consisting of APO12.01 to APO12.06 and EDM03 (Ensuring Risk Optimization) consisting of EDM03.01 to EDM03.02. The capability level assessment used in the process assessment is done by collecting observation data, interviews, and questionnaires and then analyzing the data using the Process Assessment Model so that it can determine the current capability value, expected capability value, gap value analysis, and determine recommendations for each risk. The assessment of the current capability level based on the results of the calculation of the APO12 process (Managing Risk) obtained a value of 3.67 which indicates the implementation of the process is at level 4 (Predictable Process) and EDM03 (Ensuring Risk Optimization) obtained a value of 3 which indicates the implementation of the process is at level 3 (Established Process). The results of the gap value (gap) based on calculations carried out with the APO12 process (Managing Risk) found a gap of 0.33 and EDM03 (Ensuring Risk Optimization) found a gap of 1. The results of the gap discovery were used to make recommendations related to risk management in the company so as to achieve the company's expected future goals.

References
  1. Aziz, A. R., Kusrini., & Sudarmawa. (2018). ‘Evaluation of Information Technology Risk Management in State-Owned Enterprises Using the COBIT 5 Standard (Case Study: PT TASPEN PERSERO)’, IT Journal CIDA, Vol. 4, No. 2, December 2018, ISSN: 2477-8133, e-ISSN: 2477-8125.
  2. Darmawan, K. S., & Dwiharto, A. (2019). ‘Measurement of Capability Level of E-Government Service Quality in Pamekasan Regency Using the COBIT 5.0 Framework’, INTENSIF, Vol. 3, No. 2, August 2019, ISSN: 2580-409X (Print) / 2549-6824 (Online), DOI: https://doi.org/10.29407/intensif.v3i2.12659.
  3. Elly., & Halim, F. (2021). ‘IT Infrastructure Governance Evaluation With COBIT 5 Framework’, Journal of Information Systems, SMIK Mikroskil.
  4. Febriani, F., & Manuputty D. A. (2021). ‘Evaluation of Governance to Improve Information Technology Management Performance Using the COBIT 5 Framework’, Journal of Informatics and Information Systems Engineering, Vol. 7, No. 1, April 2021.
  5. Firdaus, S. K. M. (2018). Evaluation of Information Technology Risk Management Using the COBIT 5 Framework.
  6. Fuad, M. N. (2020). Risk Management Assessment in UAD HR Information Technology Services Using the COBIT 5 Method.
  7. Hantoro, N. Y., &Widodo, Suryarini. (2021). ‘Evaluation of Information Technology Governance at the Bogor Regency Manpower Office Using the Process Assessment Model (PAM)’, Scientific Journal of Computer Informatics, Vol. 26, No. 1, April 2021.
  8. Ichwani, A., & Farida, D. A. (2020). ‘Measurement of the Risk Management Capability Level of Sharia Cooperative Information Systems Using the COBIT 5 Framework’, Computing Journal, Vol. 8, No. 1, 2020.
  9. Irawan, D. M., Seraya, A., Amalia, N., & Arifianda, R. R. (2020). ‘Implementation of Cobit 5 in Information Technology Governance Evaluation’, Journal of Information Systems and Applications Technology, Vol. 3, No. 4, October 2020.
  10. ISACA. (2012). COBIT 5: A Business Framework for The Governance and Management of Enterprise IT.
  11. ISACA. (2012). COBIT 5: Enabling Processes.
  12. ISACA. (2012). COBIT 5: Implementation.
  13. ISACA. (2012). COBIT 5: Process Assessment Model (PAM): Using COBIT 5.
  14. Khairuna, D., Wibowo, S., & Gamayanto, I. (2020). ‘Evaluation of Information Technology Risk Management Using COBIT 5 Framework Based on Domain APO12 (Manage Risk) at the Head Office of BPR Agung Sejahtera’, Journal of Information System, Vol. 5, No. 1, Mei 2020: 18-26 DOI: 10.33633/joinsv5i1.3088.
  15. Lamanto, S. M., Setyanto, A., & Nasiri, A. (2019). ‘Evaluation of Maturity Level of IT Infrastructure Governance Using COBIT 5’, Journal of Information Systems and Information Technology, Vol. 8, No. 2, October 2019.
  16. Mutiah, N. (2019). ‘Tanjungpura University Information Technology Governance Assessment Using COBIT 5 Domain APO’, Journal of Computer Engineering, Vol. 4, No. 1, January 2019.
  17. Nurhidayat, R., & Handayaningsih, S. (2019). ‘Analysis of Risk Management in Student Resignation Services Using the COBIT 5 Framework Focuses on Managing Risk (APO12)’, Journal of Bachelor of Informatics Engineering, e-ISSN 2338-5197, Vol. 7, No. 1, February 2019, pp. 69-76.
  18. Oktaviani, M. C., & Adnan, N. F. (2019). ‘Self-Assessment of Problem Management at SIADIN Dian Nuswantoro University Based on COBIT 5’, Journal of Information Systems, Vol. 4, No. 1, May 2019.
  19. Prastiyawan, A. D., Ambarwati, A., & Setiawan, E. (2020). ‘Risk Management Analysis Dealer Management System Services Using COBIT 5’, MATRIX JOURNAL, VOL. 10, NO. 2, July 2020.
  20. Putri, I. Y., Suprapto., & Herlambang, D. A. (2018). ‘Assessment of the Capability of Implementing Information Technology Risk Management Using the COBIT 5 Framework (Study on PDAM Malang City, East Java)', Journal of Information Technology and Computer Science Development, e-ISSN: 2548-964X, Vol. 2, No. 11, November 2018, hlm. 4855-4862.
  21. Rabhani, P. A., Maharani A., & Putrie A. A. (2020). ‘Attendance Information System Audit at the Bandung City Public Prosecutor's Office Using the COBIT 5 'Framework, Journal of Information Systems and Computers, Vol. 9, No.2, Agustus 2020.
  22. Sarmini., & Adipurwoko P. S. (2019). ‘Ensure Risk Optimization of Information Technology Implementation Using the COBIT 5' Framework, SIMETRIS Journal, Vol. 10, No. 2, November 2019, P-ISSN: 2252-4983, E-ISSN: 2549-3108.
  23. Thenu, P. P., Wijaya, F. A., & Rudianto C. (2020). ‘Information Technology Risk Management Analysis Using COBIT 5 (case study: PT GLOBAL INFOTECH)', Journal of Computer Development JBK, Vol. 2, No. 1, February 2020: 1-13.
  24. Triyanto, T., & Gata, W. (2018). ‘Maturity Level Information Management Using COBIT 5 in Program and Project Management Case Study PT. XYZ', Gateway Journal, Vol. 8, No. 1, February 2018.
  25. Yusuf, Y., Gunawan T. E., & Sarita, R. (2021). ‘Analysis of Service Maturity Levels at PT Telkom Sampit Using COBIT 5 Domains DDS02 and DSS03' Journal of Information Systems, Vol. 2, No. 4, July 2021.
Index Terms

Computer Science
Information Sciences

Keywords

Information Systems Risk Management COBIT 5 Process Capability Level.