CFP last date
20 May 2024
Reseach Article

Hybrid SWOT-AHP Analysis of Saudi Arabia E-Government

by Saleh Alshomrani, Shahzad Qamar
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 48 - Number 2
Year of Publication: 2012
Authors: Saleh Alshomrani, Shahzad Qamar
10.5120/7317-0065

Saleh Alshomrani, Shahzad Qamar . Hybrid SWOT-AHP Analysis of Saudi Arabia E-Government. International Journal of Computer Applications. 48, 2 ( June 2012), 1-7. DOI=10.5120/7317-0065

@article{ 10.5120/7317-0065,
author = { Saleh Alshomrani, Shahzad Qamar },
title = { Hybrid SWOT-AHP Analysis of Saudi Arabia E-Government },
journal = { International Journal of Computer Applications },
issue_date = { June 2012 },
volume = { 48 },
number = { 2 },
month = { June },
year = { 2012 },
issn = { 0975-8887 },
pages = { 1-7 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume48/number2/7317-0065/ },
doi = { 10.5120/7317-0065 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-06T20:43:01.838692+05:30
%A Saleh Alshomrani
%A Shahzad Qamar
%T Hybrid SWOT-AHP Analysis of Saudi Arabia E-Government
%J International Journal of Computer Applications
%@ 0975-8887
%V 48
%N 2
%P 1-7
%D 2012
%I Foundation of Computer Science (FCS), NY, USA
Abstract

E-government has become an important phenomenon which attracted every country toward itself. However e-government is facing challenges which have significant effects on its performance. In order to overcome these challenges good strategies are inevitable for the e-government implementation. In this paper we analyzed Saudi Arabia's e-government using strengths, weaknesses, opportunities and threats (SWOT) technique and identified the intensities of SWOT factors using analytic hierarchy process (AHP) technique. The prioritized SWOT factors are then used to formulate alternative implementation strategies using TOWS matrix. The results indicated that user centric strategy and bridging digital divide strategy followed by good communication strategy and citizen awareness strategy are the best strategies that should be implemented for successful implementation of e-government in Saudi Arabia.

References
  1. UN e-government Survey 2010: Leveraging e-government at the time of financial and economic crisis. Available from: http://unpan1. un. org/intradoc/groups/public/documents/un-dpadm/unpan038853. pdf [Last Accessed on 15th March, 2012]
  2. Government of India. "Promoting e-governance: The smart way forward". Available online at: http://arc. gov. in/11threp/ARC_11thReport_Ch2. pdf [Last Accessed 15th March, 2012]
  3. World Bank e-government. . http://go. worldbank. org/M1JHE0Z280 [Last Accessed on 15th march, 2012]
  4. M. Al-Sebie and Z. Irani: , 2005. ,Technical and organisational challenges facing transactional e-government systems: an empirical study, Electronic Government, an International Journal 2005 - Vol. 2, No. 3 pp. 247 - 276.
  5. A. Rabaiah and E. Vandijck. 2009. A Strategic Framework of e-Government: Generic and Best Practice, Electronic Journal of e-Government Volume 7 Issue 3, pp. 241 – 258,
  6. A. Avny. 2007. SWOT analysis of e-Government / Annals of University of Bucharest, Economic and Administrative Series, Nr. 1, pp. 43-54.
  7. H. Weihrich. 1982. The TOWS matix- A tool for situational analysis. Long Range Planning. Vol 15, 2. pp. 54-66.
  8. T. L. Saaty. 2008. Decision making with the analytic hierarchy process. International Journal of Service Sciences. Vol 1, No 1.
  9. H. H. Cheng and W. C. Huang. 2006. Application of quantification SWOT analytical method". Mathematical and Computer Modelling. Vol 43, 1-2. pp. 158-169.
  10. D. W. Pickton and S. Wright. 1998. What's swot in strategic analysis?. Strategic Change, vol 7, pp. 101-109.
  11. K. Vaisla and M. Bisht. 2010. SWOT Analysis of e-Initiative in Uttarakhand. International Journal of Computer Applications, Volume 12– No. 5, pp. 5-14.
  12. H. Ha . , K. Coghill. 2006. . E-Government in Singapore - A SWOT and PEST Analysis, Asia-Pacific Social Science Review Vol. 6 (2), pp. 103-130.
  13. F. Rezazadeh. 2011. A SWOT and PEST analysis of e-government in Iran, in proc. of 5thSymposim on advances in science and technology.
  14. F. K. Andoh-Baidoo, and L. Agyepong. 2011 Examining the Preparedness of an Emerging Economy Towards E-Government Implementations: SWOT Analysis. South West Decision Sciences Institute Conference, Houston, TX.
  15. E. K. Valentin. 2005. Away With SWOT Analysis: Use Defensive/Offensive Evaluation Instead. The Journal of Applied Business Research. Vol 21, No 2.
  16. L. Zhaohui. 2011. Marketing Outsourcing of Chinese Sports Clubs, in proc. of IEEE 4th International Conference on Business Intelligence and Financial Engineering.
  17. J. Yang and P. Shi. 2002. "Applying Analytic Hierarchy process in Firm's overall performance evolution: A case study of China", International Journal of Business. Vol 7, Issue 1.
  18. V. Wickramasinghe and S. Takano. 2009 Application of Combined SWOT and Analytic Hierarchy Process (AHP) for Tourism Revival Strategic Marketing Planning: A Case of Sri Lanka Tourism. Journal of the Eastern Asia Society for Transportation Studies, Vol. 8,
  19. S. M. Shareef. Analysis of the e-Government stage model evaluation using SWOT-AHP method". Available from: roar. uel. ac. uk/jspui/handle/10552/1314 [Last Accessed on 20th February 2012]
  20. Kahraman, C. , Demirel, N. C. , and Demirel, T. 2007. Prioritization of e-Government strategies using a SWOT-AHP analysis: the case of Turkey, European Journal of Information Systems, Vol. 16, No. 3, pp. 284-298.
  21. A. Al-Solbi and S. Al-Harbi. 2008. An exploratory study of factors determining e-government success in Saudi Arabia. Communications of the IBIMA. Volume 4.
  22. A. Abanumy and P. Mayhew. 2005. M-government Implications For E-Government In Developing Countries: The Case of Saudi Arabia, in the proc. of Mobile Government Consortium International.
  23. M. Alshehri and S. Drew. 2010. Challenges of e-Government Services Adoption in Saudi Arabia from an e-Ready Citizen Perspective, World Academy of Science, Engineering and Technology, vol 66.
  24. H. A. Al-Nuaim, 2011. An Evaluation Framework for Saudi E-Government, Journal of e-Government Studies and Best Practices, . Available from: www. ibimapublishing. com/journals/JEGSBP/2011/. . . /820912. pdf [Last Accessed: 20th February 2012]
  25. International Monitory Fund (IMF), http://www. imf. org/external/pubs/ft/survey/so/2011/int092111b. htm [Last Accesses 10th March, 2012]
  26. Yesser Program Saudi Arabia. www. yesser. gov. sa [Last Access: 20th February 2012]
  27. Cisco Systems Inc, "Saudi Arabia University Deploys Advanced IT to Support New Education Model". Available from: http://www. cisco. com/en/US/prod/collateral/switches/ps5718/ps708/32023_PMU. pdf [Last Accessed: 22th February 2012]
  28. Council of Foreign Relations. , 2011. Saudi Arabia in the New Middle East, [Last Accessed: 22th February 2012]
  29. F. Al-Sobhi and V. Weerakkody. , 2010. The role of intermediaries in facilitating e-government diffusion in Saudi Arabia, in proc. of European and Mediterranean Conference on Information Systems.
  30. Regional Profile 2009. Information Society Portal for the ESCWA Region. http://isper. escwa. un. org/Default. aspx?TabId=65&item=23 [Last Accessed 10th March, 2012]
  31. M. Alanezi. , A. K. Mahmood and Shuib Basari. 2011. Review of e-Government Policy and Outcomes in the Kingdom of Saudi Arabia. International Journal of Computer Science and Information Security. , vol 9, No 8.
  32. J. X, Dempsey. , P, Anderson. and A. Schwartz. 2003. E-government and Privacy [online]. Available: http://www. internetpolicy. net/privacy/20030523cdt. pdf [Accessed: 25th February 2012]
  33. P. K. Sarkar and M. Singh. , 2008. Narrowing the digital divide: the Australian situation. International Journal on Computer Science and Information Systems. Vol. 3, No. 2, pp. 27-35.
Index Terms

Computer Science
Information Sciences

Keywords

Swot Ahp Tows E-government