CFP last date
20 June 2024
Reseach Article

A Maturity Model Framework for eGov Applications - eGSARMM

Published on December 2012 by T. Naga Raja, V. V. Venkata Ramana, A. Damodaram
EGovernance and Cloud Computing Services - 2012
Foundation of Computer Science USA
EGOV - Number 1
December 2012
Authors: T. Naga Raja, V. V. Venkata Ramana, A. Damodaram
89705d5f-9403-42a8-87b8-8f40e7e953ac

T. Naga Raja, V. V. Venkata Ramana, A. Damodaram . A Maturity Model Framework for eGov Applications - eGSARMM. EGovernance and Cloud Computing Services - 2012. EGOV, 1 (December 2012), 20-24.

@article{
author = { T. Naga Raja, V. V. Venkata Ramana, A. Damodaram },
title = { A Maturity Model Framework for eGov Applications - eGSARMM },
journal = { EGovernance and Cloud Computing Services - 2012 },
issue_date = { December 2012 },
volume = { EGOV },
number = { 1 },
month = { December },
year = { 2012 },
issn = 0975-8887,
pages = { 20-24 },
numpages = 5,
url = { /proceedings/egov/number1/9485-1008/ },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Proceeding Article
%1 EGovernance and Cloud Computing Services - 2012
%A T. Naga Raja
%A V. V. Venkata Ramana
%A A. Damodaram
%T A Maturity Model Framework for eGov Applications - eGSARMM
%J EGovernance and Cloud Computing Services - 2012
%@ 0975-8887
%V EGOV
%N 1
%P 20-24
%D 2012
%I International Journal of Computer Applications
Abstract

In this era of global competitiveness, countries are encouraged to provide services through Information and Communication Technologies (ICT) in order to provide better services to their citizens. Government agencies have to promote citizens' empowerment, improve service delivery, strengthen accountability, increase transparency, thereby improve governance efficiency. Many countries have been providing services to the extent possible to their citizens using currently available techniques, but there is lack of uniform architecture and maturity models. So it is difficult to evaluate the eGovernance applications while in development and implementation. It needs to analyse the international best practices currently available and the eGovernance Maturity Models for integrating assessment of technological, operational, organizational, human capital capabilities. This paper proposes to integrate security, availability and reliability issues into the eGovernance maturity model.

References
  1. Report of the Working Group on Information Technology Sector, Twelfth Five Year Plan 2012 – 2017, MCIT, Government of India. 2011.
  2. Gonzalo Valdés, Mauricio Solar, Hernán Astudillo, Marcelo Iribarren,Gastón Concha, Marcello Visconti "Conception, Development and Implementation of an E-Government Maturity Model in Public Agencies" published by Elsevier in Government Information Quarterly (2011).
  3. Geoffrey Karokola, Stewart Kowalski and Louise Yngström "Towards An Information Security Maturity Model for Secure e-Government Services: A Stakeholders View" 2011.
  4. Dhrupad Mathur, Piyush Gupta, A. Sridevi " e-Governance approach in India - The National e-Governance Plan (NeGP)" 2012.
  5. Zhao, "Process Integration of six Sigma and CMMI" 2007.
  6. Shackleton, P. , Fisher, J. , and Dawson, L. (2004). "Evolution of Local Government E-Services: the applicability of e-business Maturity models", in Proceedings of the 37th Hawaii International Conference on - 2004 IEEE.
  7. David C. Edwards, Pavol Zavarsky, Ron Ruhl, Dale Lindskog, Shaun Aghili, "eGovernment System Security Model (eGSSM): A multidimensional, risk based approach to eGovernment" 2011 IEEE International Conference on Social Computing.
  8. Jeannine Siviy, M. Lynn Penn, Erin Harper, "Relationships Between CMMI® and Six Sigma" Sofware Engineering Measurement and Analysis, CMU/SEI-2005.
  9. eGovernment maturity by Philip J, CIO, Utah. gov 2002.
Index Terms

Computer Science
Information Sciences

Keywords

Egovernance Security Availability And Reliability Maturity Model Egmm Sixsigma