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Reseach Article

Therapy Bot: A Multimodal Stress/Emotion Recognition and Alleviation System

by Pradeep Tiwari, A.D. Darji
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 183 - Number 33
Year of Publication: 2021
Authors: Pradeep Tiwari, A.D. Darji
10.5120/ijca2021921719

Pradeep Tiwari, A.D. Darji . Therapy Bot: A Multimodal Stress/Emotion Recognition and Alleviation System. International Journal of Computer Applications. 183, 33 ( Oct 2021), 1-8. DOI=10.5120/ijca2021921719

@article{ 10.5120/ijca2021921719,
author = { Pradeep Tiwari, A.D. Darji },
title = { Therapy Bot: A Multimodal Stress/Emotion Recognition and Alleviation System },
journal = { International Journal of Computer Applications },
issue_date = { Oct 2021 },
volume = { 183 },
number = { 33 },
month = { Oct },
year = { 2021 },
issn = { 0975-8887 },
pages = { 1-8 },
numpages = {9},
url = { https://ijcaonline.org/archives/volume183/number33/32142-2021921719/ },
doi = { 10.5120/ijca2021921719 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2024-02-07T01:18:35.373029+05:30
%A Pradeep Tiwari
%A A.D. Darji
%T Therapy Bot: A Multimodal Stress/Emotion Recognition and Alleviation System
%J International Journal of Computer Applications
%@ 0975-8887
%V 183
%N 33
%P 1-8
%D 2021
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Digitalization has brought with it technological development and new opportunities for mental health care especially during the times of a pandemic where social distancing is necessary. Hence, this paper focuses on building a therapy bot application to recognize the stress/emotion of a person and provide suitable therapy. The bot is based on Multimodal Emotion Recognition (MER), which can be conceptually perceived as the superset of Speech Emotion Recognition (SER), and Textual Emotion Recognition (TER). The challenges faced in designing the therapy bot are the extraction of the discriminative features and providing the human ability of a therapist to the bot. Hence, considering these difficulties, the features are strategically selected from speech and textual modalities. The feature extracted from the speech segment is Mel-Frequency Cepstral Coefficients (MFCC), delta MFCC and acceleration MFCC while the Term Frequency-Inverse Documentary Frequency (TF-IDF) vectorization is used for the textual segment. The Support Vector Classifier (SVM) was used for calculating the confidence of the emotions from each modality. Furthermore, these confidence outputs were fused to evaluate the MER performance of the bot. The results that were calculated in real time indicated that MER performs better over SER and TER.

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Index Terms

Computer Science
Information Sciences

Keywords

Therapy Bot Mental health Emotion Recognition MFCC TFIDF Speech processing